Software Consulting
Choosing and working with software vendors is one of the riskiest parts of digital projects. Zenith Point Innovations partners with companies to steer them clear of common vendor pitfalls and make software decisions that deliver real business value.
What we provide
Objective guidance — An independent perspective that clarifies priorities, exposes hidden trade-offs, and prevents internal bias from driving the decision.
Faster decision making — Clear trade-offs, timelines, and realistic roadmaps so leaders can decide confidently and move forward without second-guessing.
Business-aligned solutions — We focus on measurable outcomes, not feature lists or technical showpieces, so chosen solutions solve the real problem.
Reduced implementation risk — Pilots, phased rollouts, and validation steps that catch issues early and prevent costly rework or disruption during full deployment.
Stronger integration and interoperability — Practical assessments and plans to connect new software with legacy systems and third-party services, reducing surprises at go-live.
Smooth handoff and enablement — Training, runbooks, and support models that leave your team confident operating and maintaining the solution long term.
Selecting and adopting software is one of the riskiest purchases a business makes. Poor choices cost time, money, productivity, and employee morale. This article explains the most common mistakes organizations make, how those mistakes show up in real projects, and a practical, step-by-step approach Zenith Point Innovations uses to ensure software decisions succeed.
Common pitfalls businesses face
Buying on feature lists
Choosing software because it “looks” to have features rather than because it solves the specific business problem leads to bloated tools and missed outcomes.Skipping requirements and stakeholder alignment
Failing to gather input from everyone who will use or support the system produces mismatched expectations and low adoption.Underestimating integration complexity
New software rarely operates in isolation; hidden costs arise when connecting to legacy tools, data sources, or workflows.Ignoring total cost of ownership (TCO)
Upfront license price is rarely the whole story; training, integration, customization, support, and change management add significant expense.Neglecting security and compliance
Selecting tools without a security review risks data exposure, regulatory violations, and costly remediation.Rushing deployment without pilot testing
Large rollouts without validated pilots create disruption, unanticipated bugs, and user resistance.No plan for change management
Technology fails when people don’t adopt it; missing communication, training, and support plans reduce value dramatically.
Zenith Point Innovations partners with businesses to turn software purchases into predictable, measurable improvements rather than sources of risk. Contact us to design a pilot that proves value and prevents expensive mistakes.
Avoiding software procurement and adoption pitfalls
Consultant
Andrew Wilson, Principal Consultant
Education
Bachelor of Science, Physics, University of Georgia, 2000
Ph.D., Physics, Florida State University, 2012
About
Andrew Wilson is a seasoned software consultant and founder of Zenith Point Innovations, with over a decade of experience leading engineering teams and shaping software strategy for business applications. His career spans roles as lead engineer, software manager, and executive, giving him a front-row seat to the complex dynamics between software vendors and their users. Through this lens, Andrew developed a sharp understanding of what drives successful software—and where vendors often go wrong. Today, he helps businesses build smarter, more aligned solutions that solve real problems, not just deliver features.